Pusaka Adil
Client experiences at Pusaka Adil

Families Whose Matters We Have Helped Resolve

Inheritance situations are deeply personal. These are accounts from clients who trusted us with theirs.

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15+

Years of inheritance law practice

300+

Families assisted

4.8

Average client satisfaction (out of 5)

100%

Malaysian Bar qualified solicitors

What Clients Say

CL

Chong Li Fong

George Town, Penang

My mother passed in April without a will, and I had no idea where to begin with the estate. Norhana walked us through everything — what documents were needed, what the court would ask for, what to expect. The process took about four months and was much less stressful than I had feared. I felt informed at every stage, which made a real difference.

June 2025 · Probate & Administration

AM

Ahmad Mukhriz

Butterworth, Penang

My late father's estate involved a property in Penang and EPF savings, and there was some disagreement between my siblings about how things should be divided. Pusaka Adil handled the negotiations and helped everyone reach an agreement without it becoming a legal battle. It took a few months, but we got there, and the family relationship is still intact.

May 2025 · Contested Inheritance

SP

Siti Patimah Zulkifli

Air Itam, Penang

I came to Pusaka Adil to make a will. I had assumed it would be complicated, but the consultation was calm and thorough. They asked careful questions and helped me think through things I hadn't considered — including what happens if my named executor passes away before me. The will was drafted and properly signed within two weeks.

June 2025 · Estate Planning

TK

Tan Kuan Yew

Bayan Lepas, Penang

Dealing with a bank and two different government departments after losing my father was exhausting. Rajendran handled all of it on our behalf and kept us updated with short, clear messages so we knew where things stood. I cannot say enough about the relief that comes from having someone organised handle these things for you.

May 2025 · Probate & Administration

NK

Nalini Krishnamurthy

Jelutong, Penang

My elderly parents finally agreed to put wills in place, and I was the one who arranged it. The team at Pusaka Adil was very patient with my parents and explained everything slowly and clearly without making them feel rushed. The fee was exactly as quoted — nothing added afterwards. I would not hesitate to return if anything changes.

June 2025 · Estate Planning

IH

Iskandar Hamid

Kepala Batas, Penang

There was a dispute after my uncle passed — the will was being challenged by one of the other beneficiaries. It was a difficult situation. Pusaka Adil reviewed the matter honestly and told me what they thought the realistic outcomes were, not what I wanted to hear. That kind of straightforwardness was what I needed, and the matter was eventually resolved without going to a full trial.

May 2025 · Contested Inheritance

Case Studies

Three representative situations showing how we have helped families through different types of estate matters.

01

Estate Administration Without a Will — Penang Property and EPF

The Situation

A Penang family contacted us after their father passed away intestate (without a will). The estate included a terrace house in Bukit Mertajam, EPF savings, and two bank accounts. Three adult children were involved, and no one knew how to begin the legal process.

What We Did

We applied for Letters of Administration through the Penang High Court, collected and filed all necessary documents, liaised with EPF, the relevant banks, and the land office, and prepared a full estate account showing how assets should be distributed under the Distribution Act 1958.

The Outcome

Letters of Administration were granted after approximately five months. The estate was fully administered and distributed within eight months of the initial engagement. All three children received their legal entitlements, and the property was successfully transferred.

"We were completely lost when we first called. By the end, everything was sorted and we understood what had happened at each step."

02

Disputed Will — Beneficiary Challenge in George Town

The Situation

An adult child who had been largely excluded from their parent's will contacted us. They believed the will had been signed under undue influence from another sibling who had moved in with the parent in their final years. The estate involved a shophouse in George Town valued at approximately RM 900,000.

What We Did

We reviewed the will, the circumstances of its execution, and the available medical records. We wrote to the other party's solicitors setting out the concerns and requesting a negotiated settlement. When initial correspondence did not resolve the matter, formal mediation was arranged.

The Outcome

The matter was resolved at mediation without proceeding to trial. Our client received a revised settlement that reflected a fair share of the estate. The process took approximately seven months from first instruction to settlement agreement.

"They told me from the start what was realistic. I appreciated that they didn't promise things they couldn't deliver."

03

Estate Planning — Multi-Asset Family Situation, Penang

The Situation

A retired couple in their late sixties came to us after the husband was diagnosed with a serious illness. They owned a house in Pulau Tikus, had EPF savings, unit trust investments, and a life insurance policy. They had made no formal estate planning arrangements.

What We Did

We held a full estate planning consultation, reviewing all their assets and explaining what a will could and could not cover. We drafted wills for both spouses, advised on EPF nomination implications, and recommended they review their insurance policy nominations. We also helped them choose appropriate executors.

The Outcome

Both wills were executed within three weeks of the initial consultation. The couple left knowing their wishes were clearly recorded and that administration of their estates, when that time came, would be straightforward for their children.

"We wished we had done this years earlier. The whole thing was much simpler than we expected."

Reach Us

Lorong Burma 21
10050 George Town, Penang

Mon–Fri 9am–5:30pm
Sat 9am–1pm

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